Article 35 GDPR requires a data protection impact assessment (DPIA) before processing that is likely to result in a high risk to people, in particular where new technologies are used. German supervisory authorities say a DPIA will often be needed when AI is used, but not always: whether an AI chat assistant triggers one depends on the data, the scale and the purpose, and a decision against a DPIA should be written down too. Checked on 13 November 2026.
- Article 35(1) GDPR calls for a DPIA before processing that is likely to result in a high risk, in particular with new technologies; the German DSK says one will often be needed for AI use.
- Typical triggers are special-category data on a large scale, evaluation of employees or applicants, and automated decisions with significant effects. The table below is orientation, not a decision.
- A DPIA contains at least a description of the processing, an assessment of necessity and proportionality, an assessment of the risks and the measures planned to address them; for AI tools the risk part must reckon with a processing path you cannot observe and cannot recall.
- If a data protection officer has been designated, the controller must seek their advice, and the DPIA is reviewed when the risk changes.
- If you conclude that no DPIA is needed, record the reasoning. If the DPIA indicates a high risk that your own measures do not mitigate, Article 36 provides for prior consultation of the supervisory authority.
Checked on 13 November 2026. General information, not legal advice. The assessments below are orientation; whether a DPIA is needed is decided case by case, ideally with your data protection officer. UK teams: the UK GDPR has a parallel DPIA rule that this page does not cover; check the ICO’s guidance separately.
When does an AI tool need a DPIA?
A DPIA is needed when processing is likely to result in a high risk to the rights and freedoms of natural persons. Article 35(1) GDPR asks for it before the processing starts, takes into account the nature, scope, context and purposes, and names the use of new technologies expressly. A single assessment can cover a set of similar processing operations that present similar high risks.[1]
Article 35(3) lists three cases in which a DPIA is in particular required: a systematic and extensive evaluation of personal aspects based on automated processing, including profiling, on which decisions with legal or similarly significant effects are based; large-scale processing of special categories of data under Article 9 or of data on criminal convictions and offences under Article 10; and large-scale systematic monitoring of a publicly accessible area.[1] Two further layers sit on top. Under Article 35(4) each supervisory authority publishes a list of processing operations that require a DPIA, and under Article 35(5) it may publish a list of operations that do not.[1] Check the lists of the authority responsible for you.
For AI specifically, the German Datenschutzkonferenz (DSK), the joint body of the federal and state authorities, wrote in its 2024 guidance that a DPIA is often needed when AI is used.[3] That is a regulator’s position, not a statutory rule: the word is “often”, not “always”. It is an instruction to check, not an automatism. The Hamburg authority also lists the DPIA question in its checklist for chatbots.[4]
If you first need to settle which plan and contract apply, read Is ChatGPT GDPR compliant?. For the overall rollout, see use AI at work without leaking data.
Which AI uses point towards a DPIA?
The table sorts typical uses by the features Article 35 names. It is a starting point for the conversation with your data protection officer, not a classification. If a use shows a feature in the middle column, consider a DPIA seriously and, when in doubt, carry one out.
| Use | Points towards a DPIA | Points more against |
|---|---|---|
| Drafting and summarising text without personal data | Only if names, contact details or internal HR data are in fact entered regularly. | No personal data, a clear rule, an approved plan, no use of inputs for training. |
| Customer correspondence (names, addresses, contract references) | Many people affected, ongoing use, no data processing agreement, unclear legal basis. | Limited data types, agreement in place, data pseudonymised where possible, small scale. |
| Contracts or case files with special categories (health, religion, union membership) | Special categories under Article 9 on a larger scale; Article 35(3)(b) names large-scale processing of them.[1][5] | Occasional case with few records and strict minimisation; the Article 9(2) conditions still need checking. |
| Screening applications, comparing candidates | Evaluation of personal aspects with effects on employment; from 2 December 2027 high-risk duties under the AI Act can add to this.[8][11] | Pure copy-editing of a job advertisement, no applicant data. |
| Evaluating performance or behaviour of staff | Systematic evaluation, dependency between employer and employee; in Germany works council co-determination under § 87(1) no. 6 BetrVG can apply as well.[10] | A general writing aid with no evaluation of individuals. |
| Automated decisions with an effect on people (credit, dismissal, account blocking) | Article 35(3)(a) names this case where it rests on systematic and extensive evaluation; the DSK stresses that decisions with legal effect should in principle be taken by humans with real discretion.[1][3] | The tool only prepares; a person decides with real room to differ and does not merely tick it off. |
| Assistant with access to internal documents and mailboxes | Broad data access, many people affected, permissions uncertain. | Tightly limited sources, checked permissions, logging. |
The columns do not exclude each other. One use can show features on both sides, and then the overall picture decides. When in doubt, carry out the DPIA: the effort can be kept proportionate, and the exercise also gives you a first proper written account of risks and safeguards.
How do you do a DPIA in six steps?
The steps are a practical suggestion. The GDPR prescribes the minimum content of a DPIA, not the sequence.
- Screen first. Describe on half a page which tool is used for what, which data flows and who is affected. Compare with the table above and the list of your supervisory authority to see whether a high risk is likely. Owner: the business unit with data protection.
- Involve the right people. If a data protection officer has been designated, the controller must seek their advice (Article 35(2)).[1] Speak early to the staff representatives too if performance or behaviour could be evaluated. Owner: management.
- Describe the processing. Purpose, data types, people affected, recipients, retention, plan, contract. Owner: IT and the business unit.
- Assess necessity and risks. Can the purpose be reached with less data? What could happen to the people affected, how likely is it and how severe would it be? Owner: data protection.
- Decide on measures. Technical and organisational measures that reduce the risks, such as data classes, choice of plan, pseudonymisation before sending, training. Owner: IT and data protection.
- Decide, document, review. Management approves or declines and sets a review date. Article 35(11) calls for a review where necessary, at least when the risk changes.[1] Owner: management.
Two further points from Article 35. Where appropriate, the controller seeks the views of the data subjects or their representatives (Article 35(9)); for employees that can include the works council or other staff representatives. And compliance with an approved code of conduct is to be taken into account when assessing the impact (Article 35(8)).[1]
What must a DPIA contain?
Article 35(7) sets out four minimum elements: a systematic description of the processing and its purposes, including any legitimate interest pursued; an assessment of necessity and proportionality; an assessment of the risks to the rights and freedoms of data subjects; and the measures envisaged to address the risks, including safeguards, security measures and mechanisms to demonstrate compliance.[1] The outline below follows those four points and adds details that AI tools need in practice. It is a starting point, not a finished DPIA: the sample wording describes an invented case and has to be adapted to your company.
Outline: DPIA for a chat assistant in the office
- Cover page. “Processing: use of the chat assistant [tool, plan] by the office team. Controller: [company]. Data protection officer: [name]. Date: [date]. Version: 1.0.”
- Description of the processing (Article 35(7)(a)).
- “Purpose: drafting and revising texts and summarising documents. Not a purpose: evaluating people or automated decisions.”
- “Data types: contact details and contract references of customers in correspondence; no special categories under Article 9 GDPR; no employee data.”
- “People affected: customers and contact persons at business partners; approx. [number] per year.”
- “Provider and contract: [provider], business plan, data processing agreement dated [date], version [x]; transfer basis: [Data Privacy Framework or standard contractual clauses].”
- “Retention: chat history is deleted after [x] days; use of inputs for training is excluded by contract.”
- Necessity and proportionality (item b). “Legal basis: [for example Article 6(1)(f) GDPR, legitimate interest in efficient correspondence, if your assessment supports it]; balancing test in annex [x]. Minimisation: names and addresses are replaced before input where the purpose allows. Alternatives: drafting without personal reference was considered; for replies to specific enquiries the reference is needed.”
- Risk assessment (item c).
The levels are invented example values; make your own assessment and record the reasoning.
Risk to the people affected Likelihood Severity Without measures Disclosure to the provider beyond the contract low medium medium Special-category data entered by mistake medium high high Wrong statements about a person are left unchecked in a text medium medium medium Private accounts instead of company accounts medium medium medium - Measures (item d). “Company accounts only, with a functional address; no training on inputs; history limited to [x] days; training for all users before access; rule: no Article 9 data and no employee data; a person reads outputs before sending; reporting route for mistaken input; log of the approved-user list.”
- Who was involved. “Data protection officer advised on [date] (Article 35(2)). Staff representatives informed on [date].”
- Result. “Residual risk after measures: [low/medium]. Approved by management on [date] on the conditions in section 6. Next review: [date], or sooner on new features, new data types or contract changes.”
A company with a limited use can often fill this in on two to five pages. Article 36(1) requires the controller to consult the supervisory authority prior to processing where the DPIA indicates that the processing would result in a high risk in the absence of measures taken by the controller to mitigate it. In practice that is the case where your own measures do not bring the risk down sufficiently.[2] Under Article 36(2), if the authority is of the opinion that the intended processing would infringe the GDPR, it provides written advice within up to eight weeks of receiving the request. That period may be extended by six weeks, taking into account the complexity of the processing, and the periods may be suspended until the authority has obtained information it has requested.[2] Agree this step with your data protection officer.
How should a DPIA treat data you cannot follow after sending?
Treat it as a stated limit of the assessment, not as a gap to hide. After an input has been sent to an AI provider, you cannot observe where it is processed, copied or stored; the sources for the description of the processing are the provider’s documentation and contract, and those commitments come with documented exceptions, for example residency that covers storage at rest for eligible plans only. A processor may also engage further processors, so the description should name the chain as far as the provider lists it. What has been sent cannot be recalled, which raises the weight of “disclosure beyond the contract” in the risk table: the likelihood may be low, but the harm cannot be undone.
That shifts the measures towards what happens before sending. Minimisation and replacing identifying details are the measures a controller applies with its own means, and Article 35(7)(d) asks for safeguards the controller can actually put in place.[1] Record them as measures with an owner. Pseudonymising before sending lowers what is exposed; it does not replace the contract, the legal basis or the check, and automatic detection does not find everything. Ainym is a browser extension in closed beta that works this way: it detects personal data on the user’s own device and shows every match for confirmation before anything is sent. For the provider side, see where your data goes when you use an AI assistant.
What do you record if you conclude that no DPIA is needed?
Write the result down anyway. This follows from the accountability principle: Article 5(2) GDPR requires the controller to be able to demonstrate compliance.[9] The note is short and answers four questions. Which processing was considered? Why, in your view, is a high risk not likely? Which features from Article 35(3) and from your authority’s list did you check? When will it be reassessed?
Sample: note “no DPIA required” (a starting point; all details are invented)
“Processing: use of [tool, plan] for drafting texts without personal data in team [x]. Assessed on [date] by [name], with the data protection officer [name]. Under the working rule [reference to AI policy], no personal data is entered. Special categories under Article 9 GDPR, evaluation of individuals and automated decisions are excluded. The list of the supervisory authority [authority, date] was checked; the processing is not named there. Result: in our assessment a high risk is not likely and a DPIA is not required. Reassess on new features, new data types, a change of plan, or at the latest on [date].”
The note is only as good as the working rule behind it. If it says “no personal data”, you need an AI acceptable use policy and training, otherwise the assumption does not hold, and shadow AI can undermine it quietly. Pseudonymising before sending is one possible safeguard. It does not make the data anonymous for whoever holds the key, and the DSK points out that removing names and addresses is regularly not enough, because context can still identify people.[3] Pseudonymisation vs anonymisation explains the difference, and how to pseudonymise data before ChatGPT shows the practice. The glossary defines the terms used here.
How does a DPIA relate to the AI Act?
For high-risk AI systems, the AI Act provides that deployers use the information supplied by the provider to carry out their DPIA (Article 26(9)).[7] For the use cases listed in Annex III, such as recruitment and the evaluation of staff,[11] the Commission’s timeline gives 2 December 2027 as the date from which these high-risk rules apply; Annex I product-embedded systems follow on 2 August 2028.[8] The two sets of duties exist side by side. An overview is in EU AI Act obligations for deployers. For Microsoft products, see Microsoft Copilot and the GDPR.
On enforcement: failing to carry out a DPIA that is required falls under Article 83(4) GDPR, which allows fines of up to EUR 10 million or 2% of worldwide annual turnover, whichever is higher.[6] We know of no enforcement action about a missing DPIA for a chat assistant, which does not remove the duty.
Next step
This week, do the screening for your most important AI tool: half a page on purpose, data, people affected and contract, with the table above as a checklist. Show the result to your data protection officer. Then decide together whether to fill in the outline or to file the “no DPIA required” note with its reasoning. For a rollout that also covers policy, training and contracts, see use AI at work without leaking data.
Frequently asked questions
Do I always need a DPIA for ChatGPT?
Not automatically. Article 35 GDPR turns on a likely high risk. The German DSK expects a DPIA will often be needed for AI use. Drafting texts without personal data points away from one; screening applications or entering health data points towards one.
Who has to carry out the DPIA?
The controller, which is the company using the AI tool. If a data protection officer has been designated, the controller must seek their advice (Article 35(2)). The provider can supply information but does not do the assessment for you.
Is there an official list of processing that requires a DPIA?
Article 35(4) GDPR requires each supervisory authority to publish a list of processing operations for which a DPIA is required, and Article 35(5) allows a list of operations where none is needed. Check the current lists of your competent authority; this page does not reproduce them.
What happens if I skip a DPIA that was required?
Infringements of Article 35 fall under Article 83(4) GDPR, which allows fines of up to EUR 10 million or 2% of worldwide annual turnover, whichever is higher. We know of no enforcement action over a missing DPIA for a chat assistant.
Do I have to publish the DPIA?
Article 35 does not require publication. You do need to document it and be able to demonstrate it to the supervisory authority, in line with the accountability principle in Article 5(2).
How often must a DPIA be reviewed?
Article 35(11) requires a review where necessary, at least when the risk changes. With AI tools that happens often: new features, new data types or a changed contract. A fixed rhythm such as annually is a practical suggestion, not a legal rule.
Where Ainym fits in
Once a prompt is with the AI provider, you can no longer see which servers it is processed on; all you have is the provider's commitments. Ainym works one step earlier: it replaces personal data with pseudonyms in the browser before a prompt or file goes to the AI chat, and puts the real details back into the answer. That reduces what you disclose. Your own data-protection assessment is still needed.
Sources
- Regulation (EU) 2016/679 (text copy on gdpr-info.eu): Art. 35 GDPR: Data protection impact assessment
- Regulation (EU) 2016/679 (text copy on gdpr-info.eu): Art. 36 GDPR: Prior consultation
- Datenschutzkonferenz (DSK): Orientierungshilfe „Künstliche Intelligenz und Datenschutz“, Version 1.0 (6 May 2024)
- Hamburg Commissioner for Data Protection and Freedom of Information: Checkliste zum Einsatz LLM-basierter Chatbots (13 November 2023)
- Regulation (EU) 2016/679 (text copy on gdpr-info.eu): Art. 9 GDPR: Processing of special categories of personal data
- Regulation (EU) 2016/679 (text copy on gdpr-info.eu): Art. 83 GDPR: General conditions for imposing administrative fines
- artificialintelligenceact.eu (text copy of the Official Journal text): Article 26: Obligations of deployers of high-risk AI systems
- European Commission: AI Act: Regulatory framework (application timeline)
- Regulation (EU) 2016/679 (text copy on gdpr-info.eu): Art. 5 GDPR: Principles relating to processing of personal data
- Gesetze im Internet: § 87 BetrVG: Mitbestimmungsrechte
- artificialintelligenceact.eu (text copy): Annex III: High-risk AI systems referred to in Article 6(2)
This article is general information and not legal advice. It does not replace an assessment of your own case by your data protection officer or a lawyer. Last updated: 13 November 2026.